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Essentials Hub

Support and information for disabled people

This section of the Unite Against Covid-19 website has information and useful services for disabled people.



Support and information

Home delivery of RATs for disabled or immunocompromised people​

Free rapid antigen tests (RATs) are available if you develop COVID-19 symptoms or become a household contact of a case. 
If you have mobility or other accessibility challenges and are unable to leave your home to get to a RAT collection site, you can arrange to have RATs delivered to you. 

For disabled and immunocompromised people to arrange RAT delivery –  phone 0800 222 478 and select option 3. 

A local provider will work with you to make sure you have access to RATs. 
Please note the home delivery service is only available to disabled people or those who are immunocompromised.

Targeted Rural Service

Almost 95 percent of households live within a 20-minute drive from a published RATs collection site. There are also other unadvertised RATs access points that exist locally to meet the needs of various populations.
An additional service has been set up to further support the remaining five percent of households that are outside a 20-minute drive from a RATs collection site.
These largely rural households can contact 0800 222 478 to confirm their eligibility.
If eligible, a local provider will work with the household to supply RATs from the public health response through systems established by DHBs and community providers, or via local rural delivery networks. 

For more information about RATs, visit: Rapid antigen testing (RAT) | Ministry of Health NZ 

Your Essentials

The Covid-19 pandemic is a very difficult time with many in our community having to make adjustments to daily life. We want you to know that we are here for you. As New Zealand works its way through the pandemic, health safety remains a top priority.

If you start feeling unwell and experience the following symptoms:

  • a fever
  • coughing  
  • shortness of breath
  • loss of sense of smell or taste

THEN call your GP, before you visit.

If you do not have a GP call Healthline (for free) on 0800 358 5453.

Register For TXT 111

If you have trouble communicating on the phone, you are now able to access New Zealand’s emergency services by using the TXT111 service.

You must be registered before you use this service.

Click the button below to find out how to register today.

Register Here

Quick and Easy Links

If you are needing quick and easy guidelines, we’ve created PDF card for you to download.

Download PDF

Washing Hands

As we know it’s very important to do our bit during this time to keep safe. Check out our video below, which was created by our Youth Alliance for a fun of of members with cerebral palsy washing hands properly. To help you and your loved ones stay safe, we’ve also created a note you can hang at your door as a visual reminder for the people in your bubble to wash their hands as soon as they enter your home.

Download the reminder note, by clicking the button below watch some of our Youth Alliance members washing their hands to a funky song.

Watch Video

Will You Be Receiving Home Support?

Will you be receiving home support during isolation?

If you are still requiring care during this time, such as DHB carers, you may find this information useful. If you haven’t already, you’ll want to discuss with your agency or provider about how they plan to continue to support you during isolation periods and what they’ll be doing to ensure your safety.

Please find more information HERE from the Ministry of Health.

Are You Feeling Worried or Overwhelmed?

If you are feeling stuck, isolated or overwhelmed, there are support networks in place to help you.

The following support services are available and free to access.

  •  Need to talk? Free call or text 1737 any time for support from a trained counsellor.
  •  Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP).
  •  Youthline – 0800 376 633, free text 234, email talk@youthline.co.nz or online chat.
  • Samaritans – 0800 726 666.

Join Our Online Community

It’s an important time to be connected. Connecting with your community is an incredibly powerful way to beat isolation at this time.

Join our online community today where you can speak with CPS staff, and other families around New Zealand who either have, or know someone living with Cerebral Palsy.

Visit our Facebook

Request A Call From Our Team

We’re here to help. If you’re feeling isolated or need support, our team is available to talk. Sometimes, having someone to chat with can make a huge difference during this time of isolation.

Why not request a call or email from the team today?

Request a call