NEWS & UPDATES

Need your e-card topped up? Make sure to get it sorted in advance.

08 Aug 2024

We just wanted to let you know about a process change that affects access to the Cerebral Palsy Society’s e-card funding.

Please note: This change applies to anyone who has a current membership and did not receive the automatic top up at the start of the funding round.

E-card top ups (outside of the automatic top ups carried out at the start of the funding round) are now done on a weekly basis, by our e-card provider.

If you require a top up, please contact us in advance of needing your funding by phone on 0800 503 603 or email cpsociety@cpsociety.org.nz

Top up requests received before 4pm on a Thursday will be processed by the following Monday.

You will receive notification from our team via email, text or phone call that your top up is complete.

Please make sure you have enough funds on your e-card before attempting to make a purchase or getting into a taxi.

You can check the balance on your e-card by going to the e-card portal https://ecardsolutions.nz/portal/cps/ or checking the balance on your last receipt.

We are happy to be able to support our members with e-card funding, but please remember we are not a source of emergency funding. Cerebral Palsy Society staff are no longer able to process e-card top ups.

We thank you for your understanding.