Tips for using your e-card

We thought we’d share a few e-card tips with you……

 

Checking your balance

• Go to https://ecardsolutions.nz/portal/cps/
• Check your last receipt
• Or go to www.cerebralpalsy.org.nz, click the Dashboard button, sign in and click the “Check Your E-Card Balance” button.

 

Funding round dates

 

Making online purchases

If you’re making online purchases, be sure to do your shopping 2-5 work days before the funding round ends. This will give the supplier enough time to process your order before the funding is removed from your card.

 

Onboarding new suppliers

If you want us to consider bringing on a new supplier, be sure to get the process underway at least 4 weeks before a funding round ends. It can take a little while for all the onboarding steps to fall into place. There’s more info here. 
Check our Supplier Directory here. 

 

Automatic top ups

• If you haven’t received the automatic funding top up, don’t wait till the day you need your funding to ask us to top up your card. Top ups are only done on Tuesdays and Fridays.
• Automatic top ups at the start of a funding round are not processed on the first day of the month if it falls on a weekend.

 

Reminder: Funds expire

Any funds that haven’t been spent by midnight on the last day of a funding round will expire and be removed from your card.

For more info go to: www.cerebralpalsy.org.nz/member-services/e-card-funding

If you’ve got any questions about using your e-card phone 0800 503 603 between 9am and 3pm, or send an email to cpsociety@cpsociety.org.nz